The Ministry of Human Resources and Emiratisation (MoHRE) is the authority behind almost every employment matter in the UAE – labour contracts, work permits, wage protection, and workplace disputes. Its enquiry services let employees, employers, and job seekers check verified information in minutes. This guide has been fully updated for 2026 with the latest channels, numbers, and timelines.
What Are MoHRE Enquiry Services?
MoHRE’s enquiry services give you instant access to official records connected to your employment: your labour contract, work permit status, company information, and Wage Protection System (WPS) records. You can run an enquiry using your labour card number, Emirates ID, or passport number – no office visit required for most checks.
The 4 Ways to Reach MoHRE in 2026
1. Toll-Free Hotline – 80060
The fastest route for most questions. The call centre operates in 14 languages, and calls are free from any UAE number. For labour-specific complaints – delayed salaries, contract violations, workplace disputes – the dedicated line 80084 is also available.
2. MoHRE Website
The Enquiry section at mohre.gov.ae covers contracts, wages, permits, and complaints. Log in with UAE Pass, choose your enquiry type, and enter your labour card, Emirates ID, or passport details to pull up your records.
3. MoHRE Mobile App
The official MoHRE app (App Store and Google Play) lets you check your labour contract, track complaint status, and receive notifications on the go. Since most enquiries are identity-linked, sign in once with UAE Pass and your records follow you.
4. Service Centres
For matters that need documents verified in person, Tawjeeh and Tas’heel service centres across the UAE handle MoHRE transactions, typing, and guidance.
Most-Used MoHRE Enquiries
- Labour contract check – confirm your registered contract terms match what you signed.
- Work permit / labour card status – verify a permit is active, expired, or under processing.
- Company information – check an employer’s status before accepting an offer.
- WPS salary enquiries – confirm wages are being paid through the Wage Protection System.
- Complaint registration and tracking – file a labour complaint and follow its progress.
Filing a Labour Complaint: What to Expect
If a workplace issue can’t be resolved directly with your employer, register a complaint via 80060, the website, or the app. MoHRE first attempts an amicable settlement between the parties. In 2026, simple disputes are typically resolved within 7–10 working days; complex cases referred to the labour courts can take 30–60 days. Keep your complaint reference number – you’ll need it to track status through any channel. Worth knowing: filing a complaint is free, your employer cannot legally penalise you for raising a legitimate dispute, and interpreters are available through the hotline’s 14 supported languages.
In Conclusion
MoHRE’s enquiry services have made employment information in the UAE remarkably transparent: one hotline (80060), one website, and one app cover almost everything from contract checks to complaint tracking. Whether you’re an employee double-checking your contract or an employer keeping your records compliant, a few minutes on the right channel saves weeks of uncertainty.
How Can SetHub Help?
SetHub’s PRO services team works with MoHRE processes every day – work permits, labour contracts, quota applications, and compliance for new and growing companies. If you’re setting up a business and want your labour file handled correctly from day one, or you’ve hit a snag with a permit or contract, schedule a call online and our experts will get back to you within one business hour.