When it comes to handling the UAE Labor sector, the Ministry of Human Resources and Emiratisation (MoHRE) is the governing body that oversees all related functions. In its role, the Ministry ensures that employers and employees alike are well informed of their rights and obligations. If you are looking to stay informed and up to date about your legal responsibilities irrespective of whether you are an employee or employer, the MoHRE inquiry services will be your one stop shop. This blog will walk you through everything you need to know about the same.
What is MoHRE?
MoHRE is the UAE Government’s entity that handles and regulates everything related to employment standards, labor laws, and protecting the rights of workers across all sectors. Employees, employers and those who are looking for work can benefit from the MoHRE services, serving a valuable tool and resource for one to find out more about anything related to the subject of employment.
Importance of MoHRE Inquiry Services
The labor market in the UAE is as diverse as it is dynamic. This means that many of the laws surrounding employment are continuously changing in order to level the playing field for employees and employers. In addition, regular updates to laws ensure that economic growth is promoted while protecting the interests of employees. MoHRE inquiry services make the process of staying informed about labor regulations, employment contracts, work permits, and more a simple and easily accessible one.
Why are these services essential?
Easy Access to Information
In this day and age where everything is online and easily accessible at the touch of a screen, MoHRE inquiry services are no different. From information about labor laws, contract status, or labor complaints, MoHRE inquiry services provide quick, accurate information.
Transparency
The UAE is home to a diverse workforce from all over the world. Therefore, transparency is a key principle. As an employer or employee, you can easily track things such as contract issuance, status of labor permits, and labor card applications.
Problem Resolution
MoHRE inquiry services allows for individuals and companies to address concerns and disputes in an efficient manner This ensures that issues are resolved without unnecessary delays.
Types of MoHRE Inquiry Services
The services offered by the MoHRE have been tailored in an effort to make sure that the needs of the many groups in the UAE labor market are met. Some of the key services include:
-
Labor Contract Inquiry
You can check the details of your employment contracts online. Through this service, you can verify:
- Contract validity
- Employee’s work history
- Salary details
- Job title
As long as you have your passport number and transaction number with you, you can access this service. This is beneficial to employees who would like confirmation on if their employer hsa kept the employment contract updated in the event of a promotion of salary change.
-
Work Permit Status Inquiry
All expatriates who work in the UAE are issued with a work permit. While your employer will take on the responsibility of handling this process, you can also check on the status of the same through the MoHRE platform. This gives you the liberty to track the process of your work permit and ensure that everything goes according to your expected timeframe.
-
Labor Complaint Status Inquiry
If you file a complaint against your employer, you can check the status of it via the MoHRE portal. The below information will be accessible to you:
- Whether their complaint has been registered
- Ongoing investigations
- Hearing dates and outcomes
The transparency offered by this service helps in maintaining trust between the parties involved in the complaint.
-
Establishment Inquiry
If you need to check the status of your company in relation to labor related obligations, you can use the MoHRE services to monitor your compliance as a business. This will include:
- Validity of company licenses
- Number of registered employees
- Any pending fines or violations
It is important to keep track of these details so that business owners can avoid penalties and stay compliant within the framework of the UAE labor market.
-
Quota Inquiry
For some categories of work in the UAE, your company will be required to have a specific number of Emirati employees. Through the quota inquiry service, you will be able to understand the specific quotas for the relevant industry.
-
Absconding Case Inquiry
If an employer files an absconding case against an employee, they are able to find out more about the status of the case through the MoHRE inquiry service. Absconding is considered a serious offense and it’s important for the employee concerned to resolve the case legally.
How to Access MoHRE Inquiry Services
Employers and employees can access the MoHRE services through several channels:
MoHRE Website
The MoHRE website is a user-friendly platform where users can access all the inquiry services. The website can be viewed in several languages and provides step-by-step instructions on how to complete inquiries.
MoHRE Mobile Application
If you prefer using a mobile device, the MoHRE app on iOS and Android will allow you to check on the status of labor contracts, work permits and more. Thanks to the app’s notifications, you can be informed in real time about any updates or changes to your inquiries.
Toll-Free Number MoHRE
By dialing 80060 you speak directly to an MoHRE representative for help. If you are someone who prefers a personal interaction, this option would be best for you. This is also ideal to seek guidance on more complex and less than straightforward inquiries.
Tasheel Centers
Tasheel Centers are government-approved service centers located across the UAE that offer assistance with MoHRE services. You can visit a center to inquire about MoHRE service.
How Can SetHub Help?
While this blog outlines the fundamentals of the MoHRE services in the UAE, SetHub is here to help if you are having trouble understanding how these inquiry services work. Whether you are an employer or employee, reach out to SetHub for some tailored advice. By scheduling a call now, you can expect to hear back from one of our experts in just one business hour!
